What securities do I have if I order via shopping cart and pay for the goods in advance?
In principle, all sellers are checked on oldthing and unreliable sellers are excluded. When evaluating and assessing how safe and trustworthy a seller is, we recommend to review the number of sales already made by the seller and the last customer reviews before placing your order.
In the unlikely case that something should really go wrong and, for example, the items you purchased do not arrive and you do not get your money back, our Buyer Protection Program will intervene. We will then refund your money (maximum 250 euros per item) if no agreement can be reached with the seller. It can take up to four weeks from the start of the claim settlement until the amount is paid out.
If you still have questions, or want to secure purchases with a price of more than 250 euros, you are welcome to contact us.